Terms of Service

Terms of Service — London Veloria

Welcome to London Veloria.
By visiting our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by London Veloria. Throughout the site, the terms “we”, “us” and “our” refer to London Veloria.
By accessing or purchasing from our store, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, and Shipping Policy.

We reserve the right to update or change these Terms at any time. Continued use of our website after changes means you accept those updates.

2. Online Store Terms

You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction (including copyright or trademark laws).
You must not transmit any viruses, malware, or harmful code through the website.

A breach of these terms will result in an immediate termination of your access to our Services.

3. Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate.
However, we do not guarantee that all information is error-free.
We reserve the right to correct errors or update product details at any time without prior notice.

All prices are listed in GBP (£) and include VAT unless otherwise noted.

4. Orders and Payments

By placing an order, you confirm that all details provided are accurate and that you are authorized to use the chosen payment method.
All payments are securely processed through Shopify Payments or other approved providers.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

Orders are processed within 1–3 business days. Delivery times vary by destination.
Please refer to our Shipping Policy for detailed delivery information.
Once an order is shipped, we are not responsible for delays caused by customs or courier services.

6. Returns and Refunds

We accept returns within 30 days of delivery, provided that items are unworn, unused, and in original packaging.
For detailed return instructions, please refer to our Refund Policy.
Contact: london.veloria@gmail.com

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and product photos — is the property of London Veloria or its content providers.
You may not reproduce, distribute, or exploit any portion of this site or its materials without written permission.

8. Limitation of Liability

London Veloria shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which you can view here.

10. Governing Law

These Terms and all transactions through our website are governed by the laws of England and Wales.
Any disputes shall be handled exclusively by the courts of the United Kingdom.

11. Contact Information

For questions about these Terms, please contact us:
📧 london.veloria@gmail.com
📍 London, ENG, EC1A 1BB, United Kingdom